Privacy
Privacy notice
How we use and protect your information, in plain words.
In brief
We use your contact details to respond to your enquiry. We only ask about your health later, with your explicit consent. We share your information with the clinic in Istanbul only when you agree. You can ask to see, correct or delete your information at any time.
Last updated: [date to confirm]. Some details below are marked [confirm]. They are completed before this site opens to the public.
Who we are
Aetas Longevity is a UK company that arranges a doctor-led longevity programme. We are not a clinic and we do not give medical care. Medical care is given by a licensed clinic in Istanbul, Turkey.
For UK data protection law, we are the controller of the information described here.
- Company: [company legal name], registered in England and Wales, company no. [ ]
- Registered office: [ ]
- ICO registration no.: [ ]
- Contact for privacy questions: hello@aetaslongevity.co.uk or 020 0000 0000. [data protection contact to confirm]
What we collect, and why
When you make an enquiry
We ask who the enquiry is for, what you would like to talk about, when you would like to start, your age range, and how you heard about us (optional). We also ask for your name, email address and, if you want a phone call, a UK phone number.
We use this to reply, to plan your call, and to confirm the time with you. We do not ask about your health on the enquiry form.
When you ask for our guide
We ask for your first name and email address. We use them to send you the guide.
If the programme may suit you
After your first call, we send a private link to a short health questionnaire, and a list of blood tests. Your answers and results are health information. We ask for your explicit consent before you submit them, and we use them only to decide whether the programme is suitable for you and to prepare your consultation.
When you use this site
Our hosting provider records technical information such as your IP address and browser type, to deliver the site and keep it secure. If you accept analytics cookies, we also collect information about how you use the site. See our cookies page.
When you contact us
If you call, email or message us on WhatsApp, we keep the messages so we can answer you and keep a record of what we agreed.
Our legal bases
| What we do | Legal basis (UK GDPR) |
|---|---|
| Reply to your enquiry and arrange your call | Our legitimate interest in answering people who contact us, and steps you ask us to take before any agreement |
| Use your health questionnaire and blood test results | Your explicit consent (Article 9(2)(a)), which you can withdraw at any time |
| Send you news by email | Your consent. You can unsubscribe at any time |
| Send the guide you asked for | Your request |
| Keep the site secure and prevent abuse | Our legitimate interest in protecting the site and your information |
| Analytics cookies | Your consent, given through the cookie message |
| Keep records as the law requires | Legal obligation |
Who sees your information
Only the people who need it to help you.
- Our UK team sees your enquiry and calls you.
- The clinic in Istanbul and Dr Emre Güvercin see your health questionnaire and results only after you consent. We do not share your enquiry details with the clinic until you agree.
- Your GP receives a summary only with your consent.
- Service providers process information for us under written contracts. They include Cloudflare (hosting, security and our database), Resend (sending email), Notion (our enquiry records) and Cal.com (booking your call). [confirm final list before launch]
We do not sell your information. We do not use it for advertising by other companies.
Sending information to Turkey and other countries
If you go ahead, your health information is sent to the clinic in Turkey. Turkey is not covered by a UK adequacy decision for this purpose, so we ask for your explicit consent first and tell you what will be sent. Some of our providers may process information outside the UK. Where they do, we use the safeguards UK law requires, such as the UK International Data Transfer Agreement or Addendum. [confirm with our data protection adviser]
How long we keep it
- Enquiries that do not go further: [12] months, then deleted. [confirm]
- Your guide request and email preferences: until you unsubscribe or ask us to delete them.
- Health questionnaires and results, if you do not go ahead: [ ] months, then deleted. [confirm]
- Records of care and consent, if you do go ahead: for the period the law and the clinic require. [confirm with the clinic]
Your rights
You can ask us to:
- show you the information we hold about you
- correct anything that is wrong
- delete your information
- limit or object to how we use it
- give you a copy you can move elsewhere
- stop using information we hold on the basis of your consent. This does not affect what we did before you withdrew it.
Email hello@aetaslongevity.co.uk. We reply within one month.
If you are not happy
Tell us first and we will try to put it right. You can also complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this notice
If we change how we use your information, we update this page and the date at the top. If a change affects how we use your health information, we ask for your consent again.